We are a small business based in Port Lincoln, South Australia

We accept all major credit and debit cards, PayPal, Shop Pay, Google Pay, and Apple Pay and AfterPay

We start processing orders quickly, so once your order has been confirmed it may not be possible to change or cancel it. If you need assistance, please email us at hello@mikaplanners.com.au as soon as possible and we’ll do our best to help.

Pre-order items will ship once stock arrives. If your order contains both pre-order and in-stock items, the full order will be shipped together once all items are available. Dispatch dates are listed on the product page.

Yes! Mika Planners gift cards are available online and make the perfect thoughtful gift. They’re delivered instantly by email and can be redeemed at checkout.

Yes, you’ll receive an email confirmation as soon as your order is placed, followed by a shipping confirmation once your order has been dispatched.

We ship all orders from Port Lincoln, South Australia. Orders are dispatched within a few business days, though during peak times (like launches and sales) dispatch can take up to 7 days

• Australia-wide: Free shipping on orders over $80.
• $10 Standard Shipping for all orders under $80
• $15 Express shipping on all orders
  
• International (NZ): $20 Shipping on all orders
• 
  Pre-orders: If your order contains both pre-order and in-stock items, everything will be shipped together once all items are available.
  

Need your order quickly? Email us at hello@mikaplanners.com.au and we’ll do our best to help.

If you spend over $80, shipping is free on all orders Australia wide

We want you to love your Mika Planners products! Here’s how our policy works:

• Change of mind: We offer a store credit for change-of-mind returns (excluding digital downloads). Items must be unopened, in their original packaging and condition, and returned at the customer’s expense with proof of purchase.
  
• Faulty items: If your product is faulty, we’ll replace it where possible, or provide a refund if a replacement isn’t available.
  

If you have any questions about a return, please email us at hello@mikaplanners.com.au

Currently we only offer shipping in Australia & to New Zealand. For more information please go to our Shipping & Returns page

Your Mika Personal Planner will come with a complimentary microfibre suede dust cover. We recommend keeping the planner safe and sound in the pouch whilst it sits amongst other items in your bag. This will protect the vegan leather and the pages. If you spill anything on the cover, you can use a damp cloth to gently wipe to area.